UK Repair Centre
Blackberry Q5 Repair
Repairs for Blackberry Q5
Is your Q5 broken
Don't worry, most of Q5 can be repaired at low costs.
We can fix the following problems:
The UK-Repair serves the world's premier manufacturers, distributors, and retailers of consumer electronics and domestic appliances with the unique ability to design and deliver a full spectrum of related products, service contracts and extended warranty services.
We provide:
- Programmes that are custom developed and continually reviewed to satify our clients' needs
- Solutions that maximise profitability whilst enhancing our clients' brands
- Comprehensive nationwide repair and replacement capabilities through our professional service network
Our capabilities include:
- Tailored Warranty Programmes
- Warranty programmes for manufacturers
- Parts ordering and fulfillment
- Technical support helpline to minimise "no fault found" returns
- Complete claims management
- Direct marketing
- Customer relationship management
- Sales training
- Account Management and Development
- Underwriting
- Actuarial services

Q5 Fast track
Q5 Fastrack
By using the Q5 Fast Track option, your repair will be placed in front of any other repairs in the queue. Therefore the repair time will normally be 4 -24h than the 2-3 working days that normally takes for a repair to be completed.
Please note that the Q5 Fast Track fee is non refundable (i.e. even if we cannot repair your device the fee will be due in addition to the minimum charge that was previously defined). For example; the repair quotation is £34.95 with a minimum charge of £9.95 and a fast track fee of £9.95; if the unit could not be repaired, the amount due would be £19.90.
The following Terms & Conditions apply to Q5 Fast Track repairs:
1. A Q5 Fast Track repair will take priority over other non-Q5 Fast Track repairs in the queue. It does not mean we guarantee to complete the repair on the same day we receive it (although we do try our best and latest solutions available). Sometimes specialist parts need to be obtained from manufacturer and this can delay the turnaround time. We will keep you advised of the situation via the online tracking system by using your login that you have specified on registration if any delays are expected
2. Q5 Fast Track repairs will be dispatched on the same day they are repaired provided payment has been made. Payment must be received before 3:30 pm (UK time) for same day dispatch
3. All repairs including Q5 Fast Track are sent via next-working day delivery. The Q5 Fast Track repair cost does not include a Saturday delivery. Saturday deliveries can be arranged by calling into our office (additional costs apply)
4. If we cannot repair a Q5 Fast Track unit within 5 days of receipt, the Q5 Fast Track fee will be applicable has the repair has taken over the 4-24h.
5. We do not take responsibility to delays due to Royal Mail or any other courier. However if a delivery date has been missed we will investigate and resolve as a priority and do our best to solve the delay.
6. To speed up the process we may phone you to arrange immediate payment (once the repair is complete). If you prefer not to provide details on the phone, you will need to have access to your email (for the payment link) and access to the Internet to make payment. Payments must be received by 3:30pm (UK time) to be dispatched same day
7. You may also apply for a Q5 Fast Track option on your repair by Phone or email but please not that due to the amount of emails that we receive a day this option may take a couple of our longer that expected.

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Q5 Repair Quote
BuyQ5 Parts
Buy Q5 Warranty
LCD/display problems (30%)
Microphone issues (15%)
Speaker Problems (15%)
Software Problem (7%)
Product Not Activated (7%)
Touch screen Problem (7%)
LCD/display problems (7%)
Faulty or Damaged Screen (3%)
Q5 Repair
GENERAL 2G Network GSM 850 / 900 / 1800 / 1900 - all
versions
3G Network HSDPA 800 / 850 / 1700 / 1900 / 2100 - SQR100-1
HSDPA
850 / 900 / 1900 / 2100 - SQR100-2, SQR100-3
4G Network LTE 700 / 850 / 1700
/ 1900 / 2100 - SQR100-1
LTE 800 / 900 / 1800 / 2600 - SQR100-2
SIM
Micro-SIM
Announced 2013, May
Status Available. Released 2013, June
BODY Dimensions 120 x 66 x 10.8 mm (4.72 x 2.60 x 0.43 in)
Weight 120 g (4.23
oz)
Keyboard QWERTY
DISPLAY Type IPS LCD capacitive touchscreen, 16M
colors
Size 720 x 720 pixels, 3.1 inches (~328 ppi pixel density)
Multitouch Yes
SOUND Alert types Vibration, MP3 ringtones
Loudspeaker Yes
3.5mm jack Yes
MEMORY Card slot microSD, up to 32 GB
Internal 8 GB, 2 GB
RAM
DATA GPRS Yes
EDGE Yes
Speed DC-HSPA+, 42 Mbps; HSDPA; LTE, Cat3,
50 Mbps UL, 100 Mbps DL
WLAN Wi-Fi 802.11 b/g/n, Wi-Fi hotspot
Bluetooth
v4.0, A2DP, LE
NFC Yes (market dependent)
USB microUSB v2.0
CAMERA
Primary 5 MP, 2592 х 1944 pixels, autofocus, LED flash, check quality
Features Geo-tagging, touch focus, image stabilization
Video [email protected],
check quality
Secondary 2 MP, 720p
FEATURES OS BlackBerry 10.2 OS,
upgradable to 10.2.1
Chipset Qualcomm Snapdragon 4
CPU Dual-core 1.2 GHz
Sensors Accelerometer, gyro, proximity, compass
Messaging SMS, MMS, Email,
Push Email, IM, BBM 6
Browser HTML5
Radio FM radio (after SW upgrade)
GPS Yes, with A-GPS
Java Yes, MIDP 2.1
Colors Black, White, Red, Gray,
Pink
- SNS integration
- BlackBerry maps
- Organizer
- Document
viewer
- Photo viewer
- MP3/WMA/WAV/eAAC+ player
-
Xvid/MP4/WMV/MKV/H.263/H.264 player
- Voice memo/dial
- Predictive text
input
BATTERY Non-removable Li-Ion 2180 mAh battery
Stand-by (2G) / Up to
336 h (3G)
Talk time (2G) / Up to 12 h 30 min (3G)
MISC SAR US 1.33 W/kg
(head) 0.85 W/kg (body)
SAR EU 1.38 W/kg (head) 0.85 W/kg (body)